Privacy Policy

Unforgettable.co.uk Privacy Policy

Last Updated: 08.01.2026

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This privacy policy explains how Unforgettable Domains Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website, unforgettable.co.uk.

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1. Who We Are

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Unforgettable Domains Ltd is a UK-based domain name business specialising in the registration and sale of .uk domain names.

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If you have any questions about this privacy policy or how we handle your data, you can contact us at:info@unforgettable.co.uk

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2. What Data We Collect

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We only collect personal data that is necessary to operate our business. This may include:

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• Your name

• Email Address

• Telephone number

• Any information you provide when making an enquiry

• Domain name(s) you are interested in

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In certain circumstances (for example, high-value transactions), we may also request:

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• Proof of identity (such as photo ID)

• Proof of address

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We may also automatically collect certain technical data when you use our website (see Section 8).

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3. How We Collect Your Data

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We collect personal data when you:.

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• Submit an enquiry via our website

• Contact us directly by email or WhatsApp

• Engage with us regarding a domain purchase, lease, or rental

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We also collect certain data automatically through cookies and similar technologies (see Section 8).

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4. How We Use Your Data

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We use your personal data to:

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• Respond to enquiries

• Communicate with you regarding domain names

• Process sales, leases, or rentals

• Comply with legal and regulatory obligations (including fraud prevention and anti-money laundering checks where applicable)

• Improve our website, services, and user experience

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5. Legal Basis for Processing

 

We rely on the following legal bases under UK GDPR:.

 

• ​Legitimate interests – to respond to enquiries and improve our website

• Contract – where processing is necessary to complete a transaction

• Legal obligation – where we are required to comply with applicable laws

• Consent – where required for cookies or tracking technologies​

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6. Data Retention

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We retain personal data only for as long as necessary:

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• General enquiries: typically deleted within 7 days if no transaction is completed

• Transaction data: retained for as long as required for legal, tax, and accounting purposes

• Identification documents: retained only as long as required to meet legal obligations

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7. Sharing Your Data

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We do not sell your personal data.

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We may share your data with trusted third parties where necessary, including:

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• Nominet – for .uk domain registrations

• Website and hosting providers (e.g. Wix)

• Analytics and tracking providers (such as Google Analytics, if used)

• Professional advisers where required (e.g. legal or accounting)

These parties will only process your data where necessary and in accordance with applicable data protection laws.

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8. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to improve functionality, analyse usage, and enhance your experience.

 

What Are Cookies?

 

Cookies are small text files stored on your device when you visit a website.

 

Types of Cookies We May Use

 

1. Essential Cookies

Required for the operation of the website (e.g. security, page navigation).

 

2. Analytics Cookies
Used to understand how visitors use our website so we can improve it.
These may include tools such as Google Analytics.

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Analytics cookies may collect:

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• IP address (anonymised where possible)

• Pages visited

• Time spent on pages

• Device and browser information

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3. Marketing Cookies (if used)

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If enabled, these track visitors across websites to display relevant advertising.
These may include tools such as Meta Pixel.

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Cookie Consent

 

Where required, we will request your consent before placing non-essential cookies (such as analytics or marketing cookies) on your device.

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You can:

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• Accept or reject cookies via our cookie banner

• Adjust your browser settings to block or delete cookies

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​Non-essential cookies (such as analytics and marketing cookies) will not be placed on your device unless you have given your consent.

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​9. International Transfers

Some of our third-party providers (such as Wix or analytics providers) may process data outside the UK.

 

Where this occurs, we ensure appropriate safeguards are in place, such as:

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• UK adequacy regulations

• Standard contractual clauses

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10. Your Rights

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Under UK data protection law, you have the right to:

 

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing in certain circumstances

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details above.

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You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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11. Data Security

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We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.​

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Access to personal data is limited to those who have a legitimate business need to access it.​

12. Changes to This Policy

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We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

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13. Contact

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If you have any questions about this policy or how your data is handled, please contact: info@unforgettable.co.uk